Food Shop

What is a Food Shop?

Activate this shop to deliver food locally. Meant for homepreneurs, home chefs, chefs, restaurants and cloud kitchens. Sell directly, manage and create custom orders, direct messages and offer discounts. This food shop comes with built-in logistics and payment solutions.

All your orders are between you and your customers or followers. From Around purely acts as a facilitator & enabler to a growing community of creators.

Who uses a Food Shop?

The Food Shop is built for food creators. This shop allows you to sell directly to your customers, manage orders, direct messages and offer discounts. The Food Shop comes integrated with leading delivery partners such as Dunzo, Borzo & Shadowfax. Manage inventory, communicate directly and earn.

    It’s free, and takes less than a minute!

    FAQ’s

    How many shops / channels can I have?

    One creator link gives you one shop of each type. Choose a channel or a food shop to start and activate the remaining from your dashboard.

    What about delivery?

    We’ve partnered with reliable delivery service providers such as Dunzo. That means within serviceable areas orders placed by customers are automatically charged a delivery fee. Use the From Around dashboard to book the rider, and track responses, pick-ups and delivery. Order updates are shared with you and your customer via WhatsApp.

    The serviceability map of all the cities is below.
    Mumbai, Bangalore, Pune, Gurgaon, Hyderabad, Delhi, Chennai, Noida, Kolkata

    For non-serviceable areas, custom orders & cakes From Around support merchants/home chefs who prefer to deliver by themselves.

    Orders are only completed when the customer taps ‘Order Received’ on their account orders page. Only completed orders are processed for payouts.

    Can I take custom orders?

    Yes. Your customers can request a custom order and send you inspirational images via our inbuilt chat function. You can respond and create a custom payment link for them to place and complete the order request.

    How long before my shop is live?

    You get access to your shop dashboard in 3 simple steps. You’ll receive an email with the dashboard login instructions. Completed all required* details in the accounts section.

    A completed, approved KYC is required to go live, for taking orders and for earnings & pay-outs.

    How do I start earning?

    All orders are between you and your customers. From Around only acts as a facilitator by giving you a link to list your menu, take orders and sell your products.

    It’s simple – upload a menu, set the price, publish and add the link in bio. Completed orders are processed into your From Around wallet in T + 3 days* and can be withdrawn at any time.

    A completed, approved KYC is required before earnings or payouts are made to creators. T* being the date of capture of payment. Additional +7 days for international transactions.

    How do I get paid?

    There is no minimum to get paid. We hold a minimum account balance to resolve any disputes that may arise with your audience. A complete, approved KYC is required before earnings or payouts are made to creators.

    Orders are processed into your From Around wallet in T + 3 days* and can be withdrawn at any time.

    You can request a settlement to withdraw your earnings into your bank account. Settlements are processed in T + 5 / 7 workings days*.

    T* being the date of capture of payment. Additional +7 days for international transactions.

    How can my audience pay?

    We accept all major credit/debit cards, net banking, PayPal, Apple pay, and Google pay, as well as local payment methods such as UPI & wallets in India.

    Are adult cakes allowed on From Around?

    Yes. But we will review your page and this policy periodically.

    How will I receive orders?

    Your order history and details can be viewed in your shop’s dashboard. Order notifications will be sent via an automated email notification to your registered email ID.

    What are some of your terms & conditions?

    Just to set the rules straight, your orders are between you and your customers. From Around purely acts as a facilitator to your business.

    • It is advisable to register and apply for a FSSAI license. While this isn’t a mandated requirement to start your shop, it is your responsibility to acquire the same as stated or required by law.
    • The requirement for registration and compliances under the GST Laws and other tax laws is the sole responsibility of the Creator/Merchant.
    • It is advisable to state ingredients or represent allergen or food preparation standards in your listing or product description i.e., such as food or beverages being nut-free, gluten-free, lactose-free or organic etc.

    The requirement for registration and compliances under the GST & FSSAI Laws and other tax laws is the sole responsibility of the Creator/Merchant.

    Violators of the above rules and the community guidelines, content creation guidelines, food merchant agreement & privacy policy will be suspended from the platform and their pay-outs forfeited. Creators are solely responsible for any infringements of any intellectual property rights and are liable for damages as determined by the applicable court of law.

    Is From Around free to use?

    We do not charge a monthly fee and only earn when you earn.

    All features including content publishing and chats are free for everyone. However, you may decide to upgrade your shop to access more features. We’ll never show ads and we’ll never sell your data.

    The creator i.e., you get to keep or withdraw 97%* of your earnings. We only make money when you do and charge a 3% transaction fee* + taxes.

    *The percentage is subject to plans opted for. An additional processing fee of 1.5% + taxes are charged on every transaction.

    How is this different from other platforms for creators?

    With the From Around creator shop links, you get everything you need to run your business. You don’t have to worry about paying for and stitching together dozens of services – from sending emails to charging for subscriptions, delivering products or selling tickets.

    Besides, your From Around page is arguably the most delightful experience you can offer your audience. You remain in control and you decide what your fans pay!

    Can I build a serious business using From Around?

    Yes, there are many creators earning income on From Around. We will grow with you.

    Who are we?

    From Around is a creator-first platform based in Mumbai, India. Read more about us and our community guidelines.

    Why do I need to input sensitive information?

    All creators need to verify their identity to receive pay-outs for legal and tax purposes. We don’t keep any of your personal information. We only keep your email address (from Google, Twitter, or Apple sign in) on file for communication purposes. For more, please see our privacy policy.

    Will you get me customers and orders?

    You have to promote your online shop through various mediums. You can get tips and ideas on how to grow your business from our blog.

    We do however feature our creators, makers and artisans regularly on social media and other promotion channels. To be featured email us at contact@fromaroundmag.com

    How do I get started?

    Just 3 steps to go live and take control. Start here.

      It’s free, and takes less than a minute!

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